We’re Here to Help
Whether you have a question about our industrial-grade LED fixtures, need technical assistance with an installation, or want to follow up on an order, the Elitexcel support team is ready to assist you. Drop us a line or use the contact form below.
Email Support
For order inquiries, technical support, or general questions:
Email: support@elitexcel.com
Wholesale & Contractors
For bulk pricing, commercial quotes, or distributor partnerships:
Email: sales@elitexcel.com
Operations & Logistics
Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)
We typically respond within 12 to 24 business hours.
Strategic Fulfillment: All orders are dispatched rapidly via our nationwide US-based network (including Amazon FBA) to ensure delivery within 2-5 business days.
Project & Volume Quote Request
For project bidding or volume quotes, please include your Company Name, Project Location, and Required Quantity in the comment field.